General Terms
To make a reservation
You can:
Call us on 020 7240 5500 / 077 33 444 058
Email us on contact@thefieldingapartments.co.uk
Fill out a website enquiry form
We will confirm availability and reserve the apartment by taking a credit/debit card for the first two nights. We require full payment at least one month before arrival. For bookings during the Olympics, we require full payment at least four months before arrival.
Cancellations
Cancellations can be made up to one month before arrival. The initial two-night payment to hold the property is non-refundable. We do advise, therefore, that you take travel insurance to cover this eventuality.
Olympics bookings: Cancellations for bookings during the Olympics can only be made up to 4 months before arrival.
Check-in procedure
Check-in is after 3pm. Apartments are not available before this time.
If you need to store your luggage, here are some secure luggage storage facilities in the surrounding area.
When you arrive you will need to collect the key at our 24 hour hotel reception: The Fielding Hotel, 4 Broad Court, Bow Street, London WC2B 5QZ. It's less than a 10 minute walk from all our apartments and you will be given a map and directions.
If you have any problems, contact us on the following numbers:
Monday to Friday, 10am to 6pm on 020 7240 5500.
If you have any problems outside these times you can call The Fielding Hotel reception for assistance on 020 7836 8305.
Check-out procedure
Leave the key in the flat upon vacating. Check-out is at 11am. You will be charged an extra day if you check out after this time.
Damage deposit
Credit card details are required as a security deposit. We check the property after you leave and we do request that tenants are honest about any breakage they may have caused. £50 will be deducted from the damage deposit for loss of any key.
ALL FLATS ARE NON SMOKING. If the flat has a balcony you may smoke on it. If not you are required to smoke outside the building. You will be charged £100 for smoking in the flat.
Viewing a property
Should you wish to view a property before booking we can arrange an appointment time between 10am-6pm Monday to Friday. We can only view a property if it is vacant.
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Agency Bookings
The Fielding Apartments do not take any responsibility for misleading information given by external agents